The drivers mobile phone number will be given to help facilitate any contact. The driver will wait in the arrivals hall with a sign clearly displaying your name for up to 90 minutes after the plane has landed (unless previously advised), after which time the passenger will be paged on the public address system. If no contact is made the driver will leave the airport.
Flight arrival times are constantly monitored so that the driver will be aware of any unexpected problems with a flight to be met.
Please allow sufficient time for your journey in case of traffic congestion or delays caused by adverse weather conditions. Most airlines ask that you arrive at least 2 hours prior to departure